On-Demand, Pay-as-You-Go
Business Integration
nuBridges Exchange Network (formerly EDI*Net) is a managed
service that enables you to electronically exchange any type
of document (EDI, XML, any file) with your
trading partners while managing only a single data
connection to us. We handle the disparate connections to
your trading partner community, partner on-boarding, partner
support services and, of course, the underlying
transactional infrastructure and data center.
Already have a VAN supplier? A switch
to nuBridges Exchange Network is painless, fast and can save you
money. Our “Switch to Save” program is designed to reduce
VAN costs by at least 50% for most customers.
Request a
no-obligation price quotation.
Electronic data interchange (EDI)
squeezes time and cost out of trading partner relationships
- speeding order-to-cash, digitizing paper processes (buy,
fulfill, pay) and giving you real-time visibility into the
status of every EDI transaction.
To establish an EDI hub that
integrates you with your trading partners, there are two
good choices: (1) implement EDI software in your own data
center using nuBridges Exchange
or (2) subscribe to
nuBridges Exchange Network and let us handle everything for you and
your partners in the cloud – hardware, software, document
routing and partner on-boarding. (In fact there’s a third
choice – do both! Some nuBridges customers deal with the top
20% of their partners directly to nurture strong
relationships, and outsource the other 80% to nuBridges so
they don’t have to get bogged down in on-boarding, support
and administration – we do that for you!)
nuBridges Exchange Network is a global
communications gateway that enables your business
applications (ERP, HR, CRM, etc.) to exchange any business
documents (such as purchase orders, invoices, advanced ship
notices, bills of lading, and any other document types which
are instrumental in your electronic interactions) with your
partners’ applications – automatically, seamlessly and
without human intervention. And most importantly, without
the need to change the business applications on either end –
no coding and no adapters required. A Web dashboard lets you
monitor and manage your EDI traffic.
Our customers include hubs and
individual trading partners who trust nuBridges Exchange Network to handle
more than
$900 billion in EDI transactions every year. Sample hubs
include Wachovia, Blockbuster
Video, Nash Finch Company and Kwik Trip. And there are
thousands of trading partners who reach them every day via
nuBridges Exchange Network.
So what makes nuBridges
Exchange Network special? Price, service and security. We’ve got all the
features you expect and more. But so do other VAN providers.
So we offer simple pricing with no hidden charges – you pay
by the kilo-character and that’s it.* We also include
old-fashioned, personal service – your trading partners can
easily talk to a nuBridges expert (a real human being!) who
will hold their hand through on-boarding, answer day-to-day
questions and help you with any questions or concerns you
may have. In fact, our enablement and customer service process has
been proven for more than 10 years in the industry – let us do it
for you! In addition, we allow only secure connections – no
other EDI VAN provider makes this claim.
nuBridges Exchange Network Highlights Include:
Complete and flexible platform to handle disparate trading partner protocols
- Electronic post office - Store & Retrieve and
Store & Forward
- Carbon copy, EDI envelope replacement,
character conversion notification
- Data transformation
- Message exception handling and automated
notification
- Exchange documents using any secure protocol:
AS1, AS2, AS3, SFTP, FTPs, sFTP, and HTTP(s)
- Dedicated and Dial-up Access, Secure FTP over
the Internet and VPN
Reliability
nuBridges Exchange Network leads the industry in system availability. With
nuBridges Exchange Network your mission-critical electronic transactions will
be delivered without delay.
- Uptime: nuBridges Exchange Network
12-month rolling network uptime is 99.9986%. We understand our service
is vitally important to your business and strive to
achieve the highest uptime in the industry.
- Redundancy: nuBridges Exchange Network uses industry-leading
technology and fully redundant premium data center
facilities to eliminate concerns about disasters.
Security
Unlike other VAN providers, nuBridges Exchange Network does not
allow any unsecure network connections – it is 100% secure.
- Security certification through IBM Internet
Security Systems
- ISO 17999 certified
Simple Pricing, no Surprises
- Pay by the kilo-character*
- No charge for:
- Partner on-boarding
- Migration from a 3rd party VAN to nuBridges Exchange Network
- Unlimited interconnects to all major VANs
- Archiving
- Restoration
- Time-of-day transfers
Trading Community Management and Visibility
Using our Web-based message management portal, you can
easily manage all documents with your trading partners.
- View message disposition
- Re-queue messages
- Add trading partners
- Track message delivery and acknowledgment
Value Added Services
- Premier customer service
- Enablement programs for roll-out to your
partners
- Migration services
Migration Services
Migration from other VAN providers is seamless using
nuBridges’ services. Our documented business process follows
a standard methodology for handling the entire migration
service for you. We assign a project manager and team to
oversee the entire process, and we work daily with your
organization to ensure a smooth and timely transition to our
network service.
Partner Recruitment and Enablement Services
nuBridges offers the services you need to accomplish your
goals quickly and easily. Our service includes notifying
your business partners of your plans. We also distribute
your information kit and an implementation guide. We perform
compliance checking on your behalf and provide you weekly
reports for the duration of your project.
Customer Service
At nuBridges, we believe that one of the most important
ways we can distinguish ourselves from other VAN service
providers is by offering “old fashioned” customer service.
When you call us, a customer support representative answers
the phone. We specialize in quickly answering your
questions, and hand-holding your trading partners through
the on-boarding process. Recently, customers gave our team a
90% approval rating, rating our service as “exceptional” or
“very satisfied”—our two highest categories—in over 90% of
survey responses (which are solicited after every customer
service
call).
Customer Service highlights:
- Redundant East and West coast support sites
with 24x7 follow-the-sun support and five ways to
reach technicians.
- When you call us you get an experienced
technician that can work on the problem instantly.
- Our average technician has more than 10
years experience in the EDI business. This is
another reason why our customers tell us we have the
lowest error rates in the business since they can
call in and get someone to correct bad data before
it causes a problem.
Scalable
nuBridges Exchange Network provides EDI services for organizations of all
sizes – from very small, one-location companies to
multi-national, Fortune 500 companies - spanning multiple
processes, departments and divisions.
Contact nuBridges to learn more – we’d be delighted to
answer your questions and provide a price quotation.
* $250 monthly minimum
applies to all new accounts | 
nuBridges Protect
