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nuBridges
CUSTOMER SUPPORT

At nuBridges, we are deeply committed to exceeding your expectations for excellent customer support services. Please use any of the following methods to contact us, and thank you!

Online Access

Login to the online customer support center and you can:

  • Conduct self-service firewall testing
  • Register for training
  • Get immediate answers to common technical questions from a knowledgebase
  • Obtain additional information and documentation including current support service description

Assisted Support

Get personalized help from one of our support technicians via email or phone:

E-mail
nuBridges Support
Phone
+1-770-850-6963
866-830-3600 (Toll-Free)

Support Hours:

  • 7:00 a.m. – 8 p.m. Eastern time, Monday through Friday, except holidays
  • For severity 1 issues (production system down): 24-hours a day/365 days a year

 

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